Today is the 25th Anniversary of 9/11 and I am struck by the millions of Americans who weren’t alive when it happened or are too young to remember, including my 8 grandchildren. It’s too important to forget, impossible for me and I was just a 55 year old widow in Tulsa, Oklahoma at the time with seemingly little direct connection. But, we all have stories and they are all a piece of the history and its lessons, so I will share my memories that I want my grandchildren to know.
In Oklahoma, we had already been through the Oklahoma City bombing where almost everyone knew someone who was impacted directly. We had experienced what an attack does to a city, state, nation. I remember standing before the wreckage with my husband, maybe a week later, looking at the damage that spread miles away to the high school my father had attended, looking at the teddy bears and messages hung on the fences surrounding the building. The city where I was born was showing the world how to take care of each other in a disaster. To this day, I still fear homegrown terrorists more than people from other cities with good reason. There are little camps of them throughout our country, filled with hate and anger.
By 2001, I was widowed and had five little grandsons. I had made changes and was now working at the American Red Cross, where I had once served on the Board of Directors. I was the representative in two counties outside of Tulsa, with offices in each. My three daughters were busy with their little ones, with my two youngest daughters ready to deliver babies within two months. My son, my youngest, was in Seattle having treatment for a rare cancer at the University of Washington Medical School.
On the morning of 9/11, I was in my office in Owasso, Oklahoma, a Tulsa suburb. I placed a call to Southwest Airlines to book a ticket to Seattle to bring my son home after his treatment ended. One still had to call the airlines way back then. When the agent at Southwest answered from the office in Dallas, she told me that an airplane had just crashed into the World Trade Center. My initial thought was that she was talking about the World Trade Center in Dallas, part of the market centers there. I pictured a private plane hitting a building I had been in many times. When she explained it was New York, I was confused. When I got off the phone, I tried to get on the computer, which was dial up access and slow. Of course, all access was extremely slow that morning as the whole world tried to log on. Then my Red Cross pager, which I had with me 24/7, beeped and I was told to come back to the home office in Tulsa. On the 15 minute drive, I listened on the radio, all the time watching an airliner coast to a landing in Tulsa with the backdrop of the BOK Tower in downtown Tulsa behind it. The BOK Tower is a replica of the Twin Towers, much smaller, of course. It was a surreal image with what I was hearing reported.
Arriving at the office, I found a television to watch what was happening. The towers hadn’t fallen yet and I was assigned to the Call Center, one of the Red Cross functions in any disaster. The American Red Cross works as a center where families can reach out to find out the status of relatives affected by a disaster. We were all trained in this function. The calls were coming in quickly to our office full of staff and volunteers. The best we could do was collect information so that they could be notified when anything was confirmed. We filled out a lot of forms that day. The call that will forever live in my heart was talking to a man whose brother worked on the 105th floor of one of the buildings and wanted to know if I thought he was ok. All I could do was try to be calm and hopeful and take the information. We watched the towers fall soon after that and I don’t know his brother’s fate.
The day of the disaster, a long time friend of mine’s older son was working as a non-military person at the Pentagon. Of course, she was scared, but he and others were led away from the building and a thoughtful officer made sure he could call his mother to let her know he was unharmed. A sigh of relief for all of us who have known him his whole life.
The American Red Cross is an organization mandated by the US Congress to assist in disasters, which means any disaster from a single home fire to a mass disaster. They are all the same to the person or persons involved. The Red Cross is also an organization comprised of highly trained staff and volunteers, with the volunteers outnumbering the staff. Because everyone must treat people affected by a disaster regardless of their religion, race, nationality, sexual preference, etc, we had a lot of diversity training. My good friend, Dannette, was the Director of Diversity in Tulsa at the time and wrote much of the curriculum used nationally then, including working with Native Americans, Hispanics, elderly communities and others. I learned so much from her. The attack happened on Tuesday and she was sent to New York on Saturday, one of the first people allowed in. She was stationed at Ground Zero for the next three weeks with the responsibility of going to apartments in the area to check on residents. One of our group of Red Cross friends called her every night so she could unload the enormity of what she was experiencing. She described the sounds, the smells, the dust, the people. It was crushing her inside, I think. When she returned, we greeted her with a welcome home party to give her hugs and hear the stories. In the following years, she developed health issues that were connected to those weeks in New York, but it took years to get her approved for government assistance. Yesterday was her birthday and she is in a memory unit, probably connected to her experience there.

Disasters don’t stop the day of the event. The consequences multiply and keep affecting everyone. I have a dear friend since junior high, Robert W. Jordan, who is an attorney in Dallas. He had done some work for George W. Bush, who remembered him and appointed him as Ambassador to Saudi Arabia on September 10, the day before the attack. Bob went at the worst possible time and I remember emailing him (no texts or other ways to reach him back then) to make sure he was safe. He later wrote a book about his years of service, “Desert Diplomat: Inside Saudi Arabia Following 9/11.” Talk about being thrown into a situation he had never expected. He’s still involved with leaders in Saudi Arabia and think tanks here working on peaceful solutions to world problems.
When the attacks happened, I was terrified for my son, who was in Seattle and hard to reach. Cell phones were new and long distance calls were expensive. We relied on email and calling cards to reach each other. He would go to a little computer cafe near his temporary apartment near the campus to check in. When the world realized it was a terrorist attack, nobody knew if there would be more attacks and he was in a coastal city. Everything was unknown then. I wasn’t even sure he knew about the attacks since he didn’t have a television where he was staying. I reached him and kept in touch until the time came for me to come move him back home since his treatments were over. The whole world had changed from the time I flew out there with him in late August. There were security checks at the airports which we had never had before. We took a cab to the airport and were stopped in a line before we got close for security checks. He had a lot of luggage, which wasn’t a big deal when he left, but he had purchased things and accumulated while he was there so we were dealing with bulky bags and things. It was much more complicated to travel immediately after 9/11 and hasn’t gotten much easier. We came home to my first granddaughter/his first niece, who had been born while we were gone. My sixth grandson was born the next month and my second granddaughter, my son’s child, was born eight years later in Seattle. None of my grandchildren is old enough to remember.
Following 9/11, the American Red Cross developed a curriculum for students in grades K-12 called Facing Fear. It was to teach students of all ages how to deal with events in the world. I was trained to teach this and took it to schools in our area, which I’ve written about in an earlier blog on this site, “Facing Fear,” which you can search so I won’t repeat myself. I don’t know if those lessons are still used, but it was a well thought out way to help students. I think it would be useful today, thinking about the lessons we used.
Another memory that popped up today was of my Red Cross friends and me working at one of the local television stations to take donations for victims of 9/11. We stood outside and people drove up to hand us money – and teddy bears. The generosity was incredible. People who didn’t have much themselves handed us the coins they found under the seats in their cars. We got small bills and large checks. One family brought a teddy bear so big that he took up the whole back seat. They wanted to help so badly, in any way they could. We had seen this before after the Oklahoma City bombing, when people gave teddy bears for the children, which was sad since the children had been killed. I assume they went to siblings or others, but I know there was a warehouse full of them in Oklahoma City. You can’t refuse people who want to help and I guess giving teddy bears is a way to send a hug or comfort. The people who had been so helpful in Oklahoma City traveled to New York City to give back with what they had learned from their experience and I think they shipped a lot of bears that direction, too.
Huge events such as 9/11 affect everyone in different ways. Even though my involvement was very remote, I’m sure it is similar to many who knew someone or were affected at work or lived in New York or the area. Everyone in America felt it and it was a time of massive patriotism. There were flags everywhere and gratitude for our leaders and protectors. We were one country united within the horror. I still remember being grateful that President George W. Bush took great care to ask the nation not to blame our Muslim neighbors for the deeds of a few. We took great pride in our country while we faced a world where we now knew we were vulnerable.
Those are my memories, which are such a tiny part of what happened. I suppose this is my version of “what were you doing during the…”. Like horrors that happened in other times, this one needs to be remembered so that we learn how to prevent, how to respond. There is no limit to man’s inhumanity to man as shown throughout history, but we must always hope that we can be better. We can at least read all the stories and find ways that we as individuals can treat others as we would like to be treated. It’s the only way we survive.





















































